BR Call Center
A company aiming to develop their customer base through telemarketing differences in their shapes.
Started its activities in 2009 providing targeted services for telemarketing area: ASSETS / LIABILITIES AND INFORMATIONAL always suited the needs of each client.
Sales and Relationship
• With a fully flexible platform, the company provides products marketing solutions for clients in various segments.
• BR Call Center has installed processes and technology to conduct customer service operations, which includes support for sales, complaints and suggestions, forwarding requests and questions.
Billing and Back Office
• Focusing on massed operations, Br Call Center develops solution for implementing all the credit recovery cycle, including posting and management of cards / slips, and includes specific tools to meet different strategies.
• called Monitoring Service, holder, transfer of knowledge and techniques, by phone or via remote access, enabling diagnose and resolve incidents and customer problems when they occur.
- Attendance, to bring business to our customers precise response and fast moving business in our times;
- Transparency, to create a continuous model of partnerships and loyalty of our internal and external customers;
- Talent capture, so that our organization is always on the rise and human development environment is as pleasant as possible avoiding the turnover;
- Quality of information, always aligned, because we need to be quick in answers and solutions, but never losing the quality as important as the speed.